Making a purchase could not be easier. Enter our shop,
browse our catalogue, select any items you wish to purchase
and click on the 'Add to Basket' button.
You will automatically be taken to your 'View Basket'
page with the new item placed in. You can change the quantity
or remove items if you wish from here. Click the 'Continue
Shopping' button to go back to the shop and add
more items.
Once you have all the items you want to buy, click the 'Checkout'
button on the left. This will show you an updated basket
including a delivery charge if applicable and start the
simple 3 stage checkout process outlined below which takes
around 4 minutes to complete.
That's it! - all done. You'll then be taken to a page which
is a printable receipt for your purchase, and if you entered
an e-mail address you'll also receive confirmation of your
order there.
We will not charge you for any item until we are ready to
despatch your order.
Alternative Payment Methods
If you prefer not to send your credit/debit card information
via our secure server, simply select 'Card Details
Sent Seperately' as the Payment Method and either
send it by fax
or post.
If you wish to pay by cheque, select 'Invoice with
Order' as the Payment Method and send a cheque
to the address on our contact
page. Where providing payment by any method other than
through our secure server please provide your name, address,
telephone number and order reference with your payment details
or cheque.
Where payment is made by cheque, we will not despatch your
order until the cheque has cleared into our bank account.
Secure Server
We take security very seriously which is why we have installed
our own Secure Server providing 128bit encryption and displaying
the familiar 'golden padlock' within the checkout pages.
Your card details are not decrypted until after they reach
our computer. They are not held in clear text on any part
of the internet.
Feedback and Complaints
You can email your comments about your experience of using
our website to us at feedback@gobletdirect.co.uk.
Alternatively you can contact us by post.
We will aim to deal with any complaint in a fair, confidential
and efficient manner.
